Home Reviews

Misleading pricing. Purchased water pistols in my shopping for a school event. It appeared to look like £3.99 for the water pistols. After getting home and looking at receipt they were actually £5.99. When I needed 4 packs I probably wouldn't have purchased as I had already spent more than i wanted for this event. This is not the first time it's happened. I actually took a photo to send to the other mum's on group chat. The price displayed in big letters was actually a price for the item on the shelf below, after reading the small print size description I realised.
I will ensure I check the price when scanning at the till in future. However I like the shop as it's has lots of bargains and have left previous positive reviews. I would just like to highlight the issue I experienced.

Easy to use website.

Easy to navigate and to place order ...

Bought a NESTECH 32" TOWER free standing fan £19.99.
Brilliant fan, decent price and poweful too. Using it in my living room.
Well worth the money.

I love shopping in store and online. I can't fault shopping online.

Please do not use this online site, waited 2 weeks for a couple of sunloungers, was supposed to get it in 3 days, paid £10 for delivery , sat at home for all weekend, was promised it will be delivered next day... nothing... Use Amazon, they give you next day delivery and never fails...and no delivery charge..

Have just ordered flowers; let's hope they arrive looking as good as the picture. Hassle free ordering and lovely, clear website with easy ordering. Thanks

I notice that home bargains don't respond to the reviews. I am upset that the website does not let you get in touch with them on your terms has to have choices and more choices. Well the accelerate products speakers do not have any information on how long the battery lasts so I could not purchase the items. A bit bad that customers could do with that info. And the contact us on the website is a nightmare. Hence the bad review. If it was easier they would have got a better review. So let's hope they get in touch to resolve it or it stays

I do recommend home bargains flowers I use them all the time . Good value

Chelmsley Store is very good

Charged me twice for the same thing

Ordered bird food paddling pool (£30)
Delivery £3.49
Message from courier! Week later,your parcel is damaged beyond repair,was it even sent at £3.49 to skye. No one has got in touch to offer refund or send again,poor customer service for a big company

Lexus in home and bargain Yate is very professional and assisted me so well! I recommend this store to everyone

This company is beyond belief.

Our latest complications with them is in regards to several garden furniture products on view in store, which must have taken some making up.

Thinking they would be available online we searched every available source taking hours, only to find none

Reading their website it states not all products in store are available online.
Why do they advertise free delivery on purchases over £150 then, is it because they don't have them, answer, probably yes.

Thought they'd have a Customer Service email/Chat available.
Wrong, Website states neither are available to save costs, Staff in store will be happy to help.

Have they ever tried that themselves, it just doesn't work, if you can find someone, they usually have to find someone else, it goes on and on, eventually you walk out disappointed.

I ordered the large egg chair on 31st May it eventually arrived damaged on 15th June. The wicker is split and loose in multiple areas across the whole seat due to not being suitably packaged. I have repeatedly asked for the faulty part to be exchanged. The customer service team are not contactable by phone and don't respond to emails in a timely manner. They cannot provide a timescale to provide a replacement therefore no alternative but to return the whole chair and purchase elsewhere. Disappointing quality and service